Privacy policy

Your privacy is important too. It is our policy to respect your privacy and use all reasonable measures to comply with applicable laws and regulations regarding personal information we may directly collect about you through this website, Finagy.com, and through certain associated services and third-party technology we may use.

This policy was last updated on 15 March 2024.

Information we collect

Personal information is commonly defined as information you provide to us that may be used to identify you. Information collected may be collected automatically (i.e., provided to us by your devices if you access our sites or initiate emails to us) or information voluntarily provided (i.e., information you knowingly and actively provide us).

Automatically collected information

We automatically log standard data provided by your web browser when you visit our website. This may include your device’s IP address, device type, operating system, browser type and version, the pages of our site you visit, the time and date of your visit, time spent on each page and other details about your visit or device.

We may use personal information in order to attribute user-generated content we publish on our site and on other platforms (including social media platforms).

Additionally, if you ever are affected by errors on this site, we may automatically collect technical details about your device, such as what you were trying to do when the error occurred and other diagnostic information. If pertinent, you may or may not receive notice of errors or our findings.

Please be aware that while information we directly derive from your interaction with our site or email may not be personally identifying by itself and, at times, we may choose to combine the information we directly collect with other publicly available data to assure you are rightly identified.

Device data we collect depend upon the settings of your device and software. We highly recommend that you confirm your default information sharing preferences of your device manufacturer, software provider or browsers to learn what information they or you allow to be available to us.

Additionally, if you encounter errors on this site, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other information relating to the problem. You may or may not receive notice of such errors.

Voluntarily provided personal information

When you use our product order form, we may ask for information such as your name, email address, website address, and payment information.

When you contact us, submit a review, or interact with us on social media, we may collect the personal information associated with your activity, such as your name and profile.

When you sign up for and/or use a program offered by one of our approved affiliates, such affiliate may share information about your interaction with their site or email interactions with us, to the extent permitted by the privacy policies and permissions of our third-party affiliates, and that not knowingly violates laws or regulations intended to prevent the collection of Personally Identifiable Information (as generally described in: https://nvlpubs.nist.gov/nistpubs/Legacy/SP/nistspecialpublication800-122.pdf. California and other states have different restrictions on use of your information: https://oag.ca.gov/privacy/ccpa and access similar laws for your state. If you are a citizen within the European Union, use of your information may be regulated by your country's laws and the "EU General Data Protection Regulation." We encourage you to review the privacy laws and regulations that are in effect in your jurisdiction.

How we collect and use your personal information

We will not avoidably collect personal information without the consent of your parent or guardian if you are under 16 years of age at the time you visit our site we operate, or send us an email.The reasons for collecting information about you when you use our web site or send us an email, depends on the services you use and how you use them. This means we only collect and use your information on the following grounds:

Upon consent from you
Where you give us consent to collect and use your personal information for a specific purpose, such as when "Cookie" collection and tracking technologies are used after your consent, or in any circumstance where we knowingly collect Personally Identified Information (as that term is defined by laws and regulations applicable to us or you). If you choose to consent to our collection of information, you may withdraw your consent at any time, using the notification processes we provide at www.finagy.com/prefernces. Your discontinuing of consent will be honored by us as of the earlier of: (i) the date we receive and can implement your new preference in our systems, or; (ii) within 10 U.S.A. normal business days. You must separately change your preference of record with any of our affiliates or ask us to make your preference known to one or more affiliates you know longer allow collection of all but operationally necessary information. 

Performance of a contract or transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you we may need to use your personal and payment information to process and deliver your purchases or certain information to you.

Our legitimate interests
Where it is appropriate and lawful for us to provide, operate, improve and communicate our services. We define legitimate interests to include research and development, understanding our audience, marketing and promoting services we believe you may be interested in knowing about, measures to  operate the efficiencies and effectiveness of our services, marketing analysis and measures taken to protect our legal rights and interests.

Compliance with law

In some cases, we may have a legal obligation to use or keep your personal information. Such cases may include, but are not limited to, court orders, criminal investigations, government requests, and regulatory obligations.

Collection of your information

We may collect personal information from you when you purchase or investigate or consider purchasing any goods and services through our site; actively engage with one or more of our affiliates; agree to receive updates from us via email or other common secure forms of communications; post a comment or review or otherwise participate in our online community; use a mobile device or web browser to access our content; contact us via email, social media, or on any similar technologies; or mention us on social media.

Processing your personal information

We may collect, hold, use, and disclose information to enable you to access and use our website, associated applications, and associated social media platforms; to provide you with our platform’s core features and services; to process and transactional or ongoing payments; to deliver products, services and/or affiliate earnings to you; to enable you to customize or personalize your experience of our website; to attribute any reviews you submit that we publish on our website and social media channels; to contact and communicate with you; for internal record-keeping and administrative purposes; for analytics, market research, business development, and technical assessment, including to operate our website, associated applications, and associated social media platforms; for advertising and marketing, including to send you promotional information about our products and services; to comply with our legal obligations and resolve any disputes that we may have; to consider your employment application; and for security and fraud preventions, and to ensure that our sites are safe, secure and used in line with our terms of use.

Personal information will not be further processed in a manner that is incompatible with the aforementioned purposes.

We may combine voluntarily-provided and automatically-collected personal information with general information or research data we receive from other established sources, such as information voluntarily provided in an email enquiry with anonymized analytics data.  In  cases where we are able to establish your identity using device fingerprints or otherwise and thereby tie this data to your email address or other methods of contacting you, we rely on data providers assurances that you have consented to contact from third parties, including us. You agree that these assurances are sufficient.

Disclosure of personal information to third parties

We may be required to disclose personal information to a parent, subsidiary, or affiliate of our company, third party service providers for the purpose of enabling them to provide their services including, but not limited to, information technology service providers, data storage, hosting and server providers, marketing or advertising networks and providers, analytics services, error loggers, debt collectors, maintenance, our professional advisors, payment systems operators, employees, contractors, and/or related entities, existing or potential agents or business partners, courts, tribunals, regulatory authorities, and law enforcement officers as required by law in connection with any actual or prospective legal proceedings or in order to establish, exercise, or defend our legal rights, third parties including agents or subcontractors who assist us in providing information, products, services, or direct marketing to you, third parties to collect and process data or to an entity that buys, or to which we transfer all or substantially all of our assets and business without being in violation of your rights regarding collection of personal information.

Storing and protecting your personal information

We keep your personal information only for as long as there is a need to. If your personal information is no longer required for its intended purpose or is deemed to be inaccurate or incomplete information, we will delete it or make it anonymous unless the information is deemed necessary for compliance with a legal, accounting, or reporting obligations.

When we collect and process personal information, and while we retain this information, we will protect it by commercially practical means to prevent loss and theft, unauthorized access, disclosure, copying, use, or modification.

Although we will do everything we can to protect the personal information you provide to us, we advise you that no method of electronic transmission or storage can be predicted to be 100% secure, and we do not guarantee absolute data security.

International transfers of personal information

The personal information we collect is stored and/or processed in the United States of America. 

If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable laws; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your rights and controlling your personal information

Your choice: By continuing to use our web site or sending us emails, you thus give us tacit consent to  collect, hold, use, and disclose your personal information in accordance with the provisions of this privacy policy. 

Information from third parties: If we receive personal information about you from a third party we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Correction: If you have evidentiary reason to know that certain information, we hold about you is inaccurate or misleading,  contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date or discontinue collection of your information.

Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information or for any other reason. Unless your personal information is required to provide you with a particular service or offer, we will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.

Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

Complaints: If you believe that we have breached a relevant data protection law and wish to advise us of the alleged violation, we ask you to reach us immediately at www.finagy.com/compliance. We will promptly investigate your complaint and update you on the outcome of our investigation and the steps we will take to deal with your complaint. If appropriate, we will inform relevant governing agencies of your complaint and the measure we have, or will, take to remediate a legitimate claim.  You will not be owed compensation for alerting us of the potential compliance issue.

Data portability: You may have the right to request a copy of the personal information we hold about you. As possible in an easily readable format. 

Deletion: You may have a right to request that we delete the personal information we hold about you at any time, and we will take reasonable steps to delete your personal information from our current records. Note that, beyond our control, third parties (like search engines) may thereafter retain copies of information about you that has been made public, even after you have requested deletion of the information from our services.

Use of cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site.

Please refer to our Cookie Policy for more information.

We also may place a pixel on one or more screens on our website(s), that functionally collects information about your use of the website and certain non-Personally Identifiable Information that does not require your consent, but which you may request us not to collect by contacting us at www.finagy.com/preferences.

Business transfers

If our company or our assets are acquired, or in the unlikely event that we discontinue doing business or enter bankruptcy, we would include data, including your personal information as among the assets transferred to any parties who acquire us. You acknowledge that such transfers, while not foreseeable, may occur and that any parties who acquire us may,to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of our policy

Our website may link to external sites that are not operated by us and over which we have no control of content, policies and practices and, therefore we cannot and do not accept responsibility or liability to you for their actions.

Changes to this policy

We may change our privacy policy to reflect changes in our business processes, acceptable practices, or legislative or regulatory obligations. If we change this privacy policy, the revised policy will be posted on the same URL by which you have accessed this current privacy policy. As necessary to comply with laws and regulations in effect at the time of privacy policy revision  will give you the opportunity to opt in or opt out of consent for the collection of your information as such a preference can be updated in our data bases after receipt of your instruction.

External links

In the event our site contains links to third party sites and services, be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Contact us

For any questions or concerns regarding your privacy, please contact us at the following email address:

privacy@finagy.com

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